JOB SUMMARY

The Director of Case Management is responsible for the overall administration and direction of the Case Management Department, including planning, organizing, controlling, and directing all services and operations in the areas of care coordination, utilization, review and discharge planning. This position also serves as a leadership role in developing interfaces with clinical staff across the continuum and directly supervises the Case Management staff in the hospital. The Director of Case Management will ensure the competency, productivity and efficiency of the Case Management department while ensuring that the operations of the department are consistent with Texas Regional Medical Center at Sunnyvale (TRMC) organizational standards.

DUTIES AND RESPONSIBILITIES

Essential Job Duties

• Provides management direction to the Case Managers in the Case Management department.
• Identifies appropriate staffing levels, assignments and deployments for the department. Monitor performance criteria for staff members.
• Reviews operations of the Case Management department to ensure high level of quality is consistent with organization standards.
• Interprets laws, policies, operational procedures and objectives. Ensures compliance with regulatory and legal requirements.
• Responsible for collecting, analyzing, evaluating and presenting clinical management and operations data to a wide range of audiences.
• Develops care management programs, procedures, and clinical pathways that ensure efficient use of medical resources and provide optimum cost-effective, quality care.
• Works closely with the medical staff and senior leadership to identify patient care trends and issues.
• Work closely with medical staff leadership, clinical department chairs and committee chairs to ensure appropriate medical staff involvement in institutional resource management efforts.
• Participates on assigned medical staff, hospital committees; promotes effective communication between departments and entities, acting as a liaison to facilitate information sharing, collaborative problem solving and adequate provision of support services; fosters and maintains collaborative relationships within the hospital, and with external agencies related to quality and performance initiatives as well as day to day operations issues that may arise.
• Directly responsible for personnel actions including, but not limited to, hiring, performance appraisals, promotions, vacation schedules, and maintaining payroll records and time reports.
• Collaborate with administration, management and educational resources to develop mechanisms for staff development and to make appropriate changes as needed to keep department current with new regulations, policies and trends in the Case Management field.
• Participates in the preparation of department budget. Make budgetary recommendations and projections. Monitor, verify and reconcile expenditures of budgeted funds, compiling information reflecting expenditures, and develop cost-comparisons. Identify cost savings within the operation.
• Maintain skills in case management/utilization management to allow for coverage of a caseload as needed and/or to cover staffing shortages in the department
• Works to collaboratively achieve quality care outcomes fro patients as they transition from one setting to another.
• Actively participates in Utilization Management Committee, Performance Improvement, and other meetings as
  

  Employment practices will not be influenced or affected by an applicant�s or employee�s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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  About Baylor Scott & White Medical Center - Sunnyvale

  Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas with 112,000 employees. Through an expansive care network that includes United Surgical Partners International, we operate 65 hospitals and approximately 510 other healthcare facilities, including surgical hospitals, ambulatory surgery centers, urgent care and imaging centers and other care sites and clinics. We also operate Conifer Health Solutions, which provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.

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