Description

Job Summary

As a member of our housekeeping staff, you will be responsible for ensuring our patients, families, visitors, as well as employees have a wonderful experience by cleaning and maintaining your assigned area within Nicklaus Children's Health System. Working here is about making a difference in the lives of children every day.

Job Specific Duties

• Cleans/maintains assigned work area by gathering materials, refilling carts, removing trash, disposing red bags, disinfecting bathrooms (including shower, sink, and toilet) and dusting. 
• Cleans/disinfects emergency spills and debris immediately. 
• Ensures equipment is in good working order. 
• Removes and properly disposes of trash and soiled linen. 
• Replenishes supplies and linen. 
• Reports safety hazards and defects immediately.
• Provides excellent customer service to all patients, visitors, and internal customers. 
• Greets patients and families in a courteous manner when entering room. 
• Performs special cleaning procedures such as terminal cleanings when needed (deep cleaning using bleach, wipe walls, clean underneath bed, high dust, change curtains).
• Responds to verbal speech, alarm signals, radio, and telephone communications within appropriate time frame as specified by leader. 

Qualifications

Minimum Job Requirements

Knowledge, Skills, and Abilities

• High school education or equivalent preferred.
• Prior customer service experience preferred.
• Able to comprehend verbal and written instructions in English.
• Able to communicate to request supplies and write identifying information.
• Housekeeping and/or maintenance experience preferred.
• Floor care experience preferred.
• Able to relate cooperatively and constructively with clients and co-workers.
• Ability to follow simple instructions to accomplish repetitive tasks.
• Excellent customer service skills.
  

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