This position serves as the Mental Health Technician that provides technical, patient care, personnel, computer and data management support services for the Nursing Service Mental Health Unit at the VA Southern Nevada Healthcare System (VASNHS). To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/22/2022. Individual Occupational Requirement (IOR): An IOR is a basic requirement that must be met in order to qualify for entry into this job series, and it is something that can't be waived. The IOR for the GS-06 grade level is: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. Required: Applicants must possess the Basic Life Support (BLS) certification required (Submit a copy of the certificate with the application)***In addition to meeting IOR, applicants MUST also meet the Minimal Qualification to qualify for this position***You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Meets the needs of customers while supporting VA missions. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately. Proficient in VA computer software systems such as CPRS, VISTA Imaging/capture, and doc manager scanners. Possess some knowledge of burning discs and the PACS system. Possess the ability to be flexible and take direction efficiently and effectively. Possess some background knowledge in direct patient care You will be rated on the following Competencies for this position:Attention to DetailCommunicationsComputer SkillsCustomer Service (Clerical/Technical) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the work places no unusual physical demands on the employee. However, there may be some walking, standing, bending, and carrying of light items like papers, CD images, supplies, and books. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. ["Major duties include, but are not limited to: Monitor and investigate sources of exams that have not been completed and/or dictated, correcting them if it is within their level of privileges in PACS and Vista. Research information both on VISTA and PACS computers. They will refer unresolved cases to the PACS Manager, PACS Administrator, or other appropriate source for completion. Imaging databases such as Medicom and other platforms to find images and transmit to PACS for archiving as a permanent record and viewing on PACS. Verify orders and/or reinitiate patient record information (HL7 messages) on the hospital computer system so the exam is finalized for viewing in PACS. Create CDs from PACS for outside facilities, conferences, and surgeries as needed. Electronically Transfers/retrieves patient studies to other VA facilities for consultations, planned procedures and other medical appointments. Provide assistance in the creation of PACS user accounts. Provides basic instruction on the operation of the PACS system. Perform minor troubleshooting of the PACS, and WEBPACS computers, and reports findings to the PACS Manager. Assists clinicians in assembling images on WEB PACS for conferences, tumor boards, and general clinic viewing. Provide assistance in the compiling of procedures and reports for Peer Review purposes. Ensures studies are available on the PACS and/or PACS web for surgical conferences and surgical procedures. Assist the PACS Team in gathering data for compiling reports for statistical use. Complies with requests from outside medical stations/facilities for transfer of images in accordance with VA regulations and Radiology Service policy and procedure. Work Schedule: Full Time M-F 7:30 a.m. - 4:00 p.m.\nPosition Description Title/PD#: Mental Health Techician/ 04463A\nVirtual: This is not a virtual position.\nRelocation/Recruitment Incentives: Not Authorized\nPermanent Change of Station (PCS): Not Authorized\nFinancial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.