Description

SUBFUNCTION DEFINITION: Develops policies, procedures and methods to evaluate services and improve the quality of products, materials, components and/or operations. Develops, assures and maintains the quality of products and processes, including standard procedures and quality audits/review.

CCHMC SALARY GRADE:13

REPRESENTATIVE RESPONSIBILITIES

???Quality Improvement
Utilizes quality improvement (QI) methodology to improve outcomes. Participates in the development of specific, measurable, actionable, relevant, and time-bound (SMART) aims, key drivers and interventions for strategic projects. Coaches unit-based teams in the development of SMART aims, key drivers and interventions for unit based projects. Coaches others to consider reliability principles when determining interventions. Designs PDSAs, facilitates PDSA cycles and documents results. Coaches others to utilize QI tools including but not limited to flow diagrams, modified FMEA and pareto charts.

???Data Collection
Designs data collection tools and teaches team member how to utilize those tools. Prepares accurate and timely reports using basic statistical tools. Demonstrates the use of statistical techniques to measure and analyze the variation in processes. Selects appropriate charts to display data. Produces regular status reports on the progress of quality improvement initiatives and regulatory requirement to unit leaders and staff to keep them apprised of progress, potential barriers, lessons learned, and related topics.

???Leadership
Demonstrates leadership and consultation to promote evidence based practice. Ensures that interventions are based on the most recent high quality evidence.

???Collaboration
Collaborates with unit leaders to prioritize unit based quality improvement projects to assure alignment with organizational goals. Demonstrates the ability to manage a portfolio of improvement projects.

???Leadership and Knowledge
Understands health care systems, clinical processes, terminology and regulatory requirements. Demonstrates leadership to ensure quality patient care outcomes. Demonstrates the ability to coach and mentor unit leaders and staff to utilize quality improvement methods. Coach and mentor Cincinnati Children's managers and staff to utilize quality improvement methods. Provide education and coaching to unit staff and teams through individual and/or team sessions. Provide coaching services to improvement science students to assist them in the learning and application of QI methods, models and theories.. Serves as a preceptor for Quality Improvement Specialist Clinical I.

Qualifications

EDUCATION/EXPERIENCE

Required:

???Bachelor's degree in a related field
??? 2 - 5 years of work experience in a related job discipline

Preferred:

Unique Skills:

???Skill
Experience with formal QI methodology such as: PI, CQI, Six Sigma, Lean, TQM techniques or Model for Improvement (MFI)