Career Center
Chicago, Illinois
Missouri
Missouri
Columbia, Missouri
Poplar Bluff, Missouri
Missouri
Missouri
Posted: 24-Jun-22
Location: Chicago, Illinois
Salary: Open
Categories:
Internal Number: 293778
Job Number:
00127972Job Posting
: Jun 23, 2022, 3:24:55 AMClosing Date
: Jul 7, 2022, 4:59:00 AM Full-time Shift Start Time: 8:30 A.M. Shift End Time: 4:30 P.M.Organization
: Health and Hospital Systems
LOCATION: 600 W. Jackson, Chicago, IL 60661
Job Summary
The Program Manager of Health Plan Services will be responsible for the successful delivery of the member incentive program and other strategic programs to support CountyCare membership, retention, and growth efforts. This includes working with the Project Management department, business leads, partners and vendors to oversee implemented programs and facilitate and foster effective communication between vendors, Cook County Health (CCH) and Health Plan Services to develop material and launch campaigns to promote newly implemented programs.
This position is exempt from Career Service under the CCH Personnel Rules.
Typical Duties
Manages various programs such as the member incentive program to ensure the program is meeting key performance metrics.
Serves as the escalation point for program concerns and questions from various business leads and works with internal cross functional staff to resolve issues and create risk mitigation plans.
Monitors and trends programs and develops reports to present to senior leadership.
Drives program-level reporting and leverages results to increase program visibility and to proactively monitor performance.
Key liaison between vendors, the health plan and CCH to develop a communication plan and materials to promote programs to members and providers.
Must be able to analyze and interpret data in order to drive growth and retention of membership of various programs.
Performs other duties as assigned.
Minimum Qualifications
Bachelor's degree from an accredited college or university (must provide official transcripts at time of interview)
Two (2) years program management experience
Two (2) years of experience working in a Managed Care Organization (Medicaid or Medicare)
Intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
Strong experience and proficiency using SharePoint
Proficient experience with quantitative analysis and evaluation methods
Preferred Qualifications
Master's degree from an accredited college or university (must provide official transcripts at time of interview)
One (1) year of project management experience
Knowledge, Skills, Abilities and Other Characteristics
Excellent written and verbal communication skills
Strong leadership capability, problem solving and organizational skills
Advanced Ability to work in a matrixed environment
Advanced demonstrated interpersonal skills
Strong facilitation and presentation skills
Advanced other demonstrated program management skill
- Meet the minimum qualifications for the position.
- Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
- Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list an Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable.
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW
MUST MEET REQUIRED QUALIFICATIONS AT TIME OF APPLICATION
*Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowinglyprejudicing or affecting any term or aspect of County employment or hiring uponor because of any political reason or factor.
COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
