The Expeditor is responsible for daily departmental procurement activities related to the Medical Groups, with the ability to evaluate requests for services, set appropriate priorities, and communicate priorities to peers and customers tactfully but effectively in order to maintain positive working relationships and confidence from customer areas. The Expeditor manages purchase orders, maintains an integral database of information, serve as a liaison between various parties in the supply chain, and interfaces with Accounts Payable to facilitate accurate payment of vendors. By partnering with Contracting, the Analytics Team, and vendor representatives, the Expeditor ensures the fulfillment of contract terms, monitors vendor relationships & performance, and coordinates item and vendor requests. They are responsible for supporting current and recommended supply cost management efforts related to products and equipment, attending staff meetings, participating in training & education as offered, and assisting with projects/duties as directed by Supply Chain leadership.
Essential Functions and Responsibilities of the Job
Onboards new practices, performs product and service cross references.
Coordinates moves through service deferral, product securement and delivery schedule adjustments.
Identifies savings opportunities.
Leads product implementation efforts.
Maintains service line product formulary.
Provides System Training to end users.
Support and provide guidance to end user knowledge and understanding of processes and system changes.
Participates in performance improvement; continually offering suggestions, and implementing ways to improve our quality and/or reduce our cost of services.
Acts as liaison with primary distributor and service vendors.
Works to support Item Master accuracy by performing system functions to update item vendor records, appropriate existing item attachment to sites based on purchases and contracts.
Coordinates operations to distribute supplies and equipment in a timely, accurate, and cost-effective manner for MemorialCare Foundation. Responds to all inquiries on order status of products.
Partners with end users and Accounts Payable to resolve discrepancies related to procurement and purchase orders, including discrepancies around quantity, unit of measure, and receipts. Ensuring accurate and timely payment and reconciliation of all vendor invoices.
Interacts with end-users to assess customer satisfaction levels and deliver high service quality.
Evaluates and monitors contract performance to ensure compliance with contractual obligations and to determine need for changes. Assists and provides input to the logical cost analysis of changes in supply manufacturer.
Reviews open order and back order files on a regular basis, expedites overdue shipments, investigates alternate sources, suggests substitute or comparable items for replacement, arranges with other institutions for lending/borrowing of items when necessary.
Maintain high level of knowledge about medical supplies, current industry trends and e-commerce..