Remote Opportunity 

Our fast-growing Digital team at BJC is hiring! If you have at least 5 years of experience in UX Design, apply here!

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $5.5 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Role Purpose

As a Senior User Experience (UX) Designer, you will be responsible for establishing design systems, working with agile-product teams to design compelling digital experiences across a vast range of healthcare services, and helping evolve the collective design capabilities of the organization. This could include the design of virtual care delivery, nurse communications, remote health monitoring, operating room operations, financial transparency and payment, care coordination, and more. Expert knowledge of design and experience applying design best practices is critical to this role. You will be part of a growing team and will be responsible for elevating the design craft within the organization and driving design best practices. This includes working with product leadership within the context of an agile-product team, helping build out a design community and supporting artifacts, and co-creating designs with key stakeholders that will have a measurable impact on the digital healthcare experience.

Responsibilities

• Bring business stakeholders, product owners, and technology engineering teams together to establish and design the experience of digital products. Collaborating directly with product teams to iterate on prototypes, address design concerns, and ensure the quality of the user experience across multiple digital products and customer journeys.
• Lead the creation and evolution of an enterprise-scalable Design System, collaborating with marketing and technology leaders to align to brand standards and build out supporting component libraries
• Establish enterprise-level design flows and information architectures using storyboards, process flows, and sitemaps. Evolve the organization's design-thinking capabilities by disseminating design techniques.
• Partner with product and research leadership to lead design sprints, conduct innovation workshops, develop design roadmaps, and design high level prototypes. When necessary, conducting usability testing, A/B testing, and perform heuristic evaluations and assessments of the user experience across multiple delivery channels (web, mobile, etc.)
• Adeptly defending design decisions and an articulate and inclusive way. Mentor junior designers around verbal and written storytelling, reporting, and presentations.
• Performs Other Responsibilities as Assigned

Minimum Requirements

• Bachelor's Degree
• 5-10 years experience

• Master's Degree
• 10+ years experience
• < 2 years supervisory experience

Benefits Statement

Note: not all benefits apply to all openings

-  Comprehensive medical, dental, life insurance, and disability plan options
-  Pension Plan*/403(b) Plan
-  401(k) plan
-  Tuition Assistance
-  Health Care and Dependent Care Reimbursement Accounts
-  On-Site Fitness Center (depending on location)
-  Paid Time Off Program for vacation, holiday and sick time

*Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer