Provides for the safety and security of patients, visitors and staff and property by responding to needs of hospital patients, visitors and staff, offering assistance and providing excellent customer service standards. Proactively works to prevent theft and vandalism. May be involved in high risk situations with exposure to potentially dangerous situations which requires range of safety precautions.
At University of Minnesota Medical Center - West Bank Campus we are committed to providing exceptional healthcare in a setting where we specialize in innovation. We continually strive to improve our patients' lives by delivering superior outcomes using groundbreaking technology and treatments while balancing patients' needs.
.9. 36 hours a week
Every other weekend
Patrols designated areas according to established procedures and documents patrols in daily shift reports.
Documents daily activities in report writing system.
Provides assistance to patients, visitors and staff.
Responds to calls for services.
Assists in the control (often physical) of potentially violent individuals which requires strength, stamina, flexibility and critical thinking.
Works with potentially unpredictable individuals requiring that teamwork and communication with other security officers.
Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards.
Actively participates in creating and implementing improvements.
Performs other responsibilities as needed/assigned.
Organization Expectations, as applicable:
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Fulfills all organizational requirements
Completes all required learning relevant to the role
Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
Fosters a culture of improvement, efficiency and innovative thinking.
Performs other duties as assigned
Two years security or customer service or military experience, or
Associates degree and one year of security or customer service experience, or
Bachelors degree in a related field
Valid Class D Drivers License and DMV record which meets Fairview Insurability requirements for assignments that require the operation of a motor vehicle.
Must pass Fairview background check. Must be able to pass pre-assignment training within probationary period.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.
Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.
Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership ...with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.