To perform duties alongside of the technologists and radiology nurses. Provide patient care and assist technical staff with imaging procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Assist with escorting of patients to and from imaging departments.
Prepare imaging rooms for procedures, ability to turn around rooms for high volume needs
Answer and respond to route calls in a busy environment.
Ability to maintain a clean work environment.
Ordering of supplies for imaging department.
Ability to use imaging supported software, including but not limited to Power Chart, Sorian, PACS, and other Cerner products.
Requests and obtains medical records in preparation for patient's exams.
Push previous CCHS studies to PACS for radiologist review.
Responds to requests for urgent or emergency cases while working with the technologists.
Operates computer systems and office equipment in a safe manner.
Interacts for solution of "routine problems" as they may occur to achieve customer satisfaction.
Interacts with patient, family members, physicians, and staff in a courteous and professional manner.
Performs assigned work safely, adhering to established departmental safety rules and practices.
Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required.
SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:
Frequent contact with technologists, patients, physicians, family members, and other support staff.
DIRECTION/SUPERVISION OF OTHERS:
EDUCATION AND EXPERIENCE REQUIREMENTS:
High school graduate or equivalent.
Two years related to medical environment experience.
An equivalent combination of education and experience may be substituted.
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Knowledge of hospital and/or office radiology, clerical procedures/functions including related equipment use and operation.
Knowledge of computer support software.
Knowledge of clerical duties and techniques.
Knowledge of office equipment and machines.
Knowledge of criteria for safe scheduling parameters (MRI Hazards).
Knowledge of Medical Terminology.
Ability to plan, organize, and handle various tasks simultaneously.
Ability to function independently, set work schedule and short-term goals to maximize productivity.
Ability to establish and maintain superior quality customer relations with patients, patients' families, Christiana Care staff, visitors, insurance companies, physicians, and the general public.
Sitting with intermittent standing and walking. Occasional bending and reaching. Intermittent light lifting and carrying. Transferring of patients, lifting imaging equipment and supplies.
Busy, fast pace medical environment
Walking to multiple imaging locations for assistance
Occasional prolonged sitting and long stretches of time on the phone.
Internal Number: JR57650
About ChristianaCare Health System
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.