At University of Minnesota Medical Center - West Bank Campus we are committed to providing exceptional healthcare in a setting where we specialize in innovation. We continually strive to improve our patients' lives by delivering superior outcomes using groundbreaking technology and treatments while balancing patients' needs.

As a Security Officer you will provide safety and security of patients, visitors and staff and property by responding to needs of hospital patients, visitors and staff, offering assistance and providing excellent customer service standards. Proactively works to prevent theft and vandalism. May be involved in high risk situations with exposure to potentially dangerous situations which requires range of safety precautions

• Benefit eligible
• 1.05 (42 hours per two weeks)
• 3 days off per week
• Day/Eves 0830-2100
• Every other Weekend

Patrols designated areas according to established procedures and documents patrols in daily shift reports.

Documents daily activities in report writing system.

Provides assistance to patients, visitors and staff.

Responds to calls for services.

Assists in the control (often physical) of potentially violent individuals which requires strength, stamina, flexibility and critical thinking.

Works with potentially unpredictable individuals requiring that teamwork and communication with other security officers.

Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards.

Actively participates in creating and implementing improvements.

Performs other responsibilities as needed/assigned.

Conflict Resolution : Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions. Uses influencing strategies to gain genuine agreements; seeks to persuade rather than force solutions or impose decisions or regulations.

Crisis Intervention: Ability to identify, assess, understand, and cope with a serious situation, especially from the moment it first occurs to the point that recovery procedures start.

Risk Analysis : Utilizing policies, procedures, and practices to minimize or eliminate unacceptable risk; application of qualitative or quantitative techniques to reduce uncertainty of outcomes, liabilities, or losses

• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served

• Partners with patient care giver in care/decision making.
• Communicates in a respective manner.
• Ensures a safe, secure environment.
• Individualizes plan of care to meet patient needs.
• Modifies clinical interventions based on population served.
• Provides patient education based on as assessment of learning needs of patient/care giver.

• Fulfills all organizational requirements
  • Completes all required learning relevant to the role
  • Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
• Fosters a culture of improvement, efficiency and innovative thinking.

Required

High school graduate or equivalent

Valid Class D Drivers License and DMV record which meets MHealthFairview Insurability requirements as necessary for the job.

Two years security or customer service or military experience, or, Associates degree and one year of security or customer service experience, or Bachelor degree in related field.

Must pass MHealthFairview background check. Must be able to pass pre-assignment training within probationary period.

Preferred

Hospital Security Experience