Top Reasons to work at AdventHealth - Orlando 

You Will Be Responsible For:

Demonstrates, through behavior, AdventHealth Orlando’s service standards.

• Remains abreast of all policies and standard operating procedures, facilitates patient throughput for hospitals in AdventHealth’s Advent Health’s 11-campus system with patients in the Emergency department and on medical floors.  Acts as resource to hospital staff, patient families, and local psychiatric facilities.
• Maintains and follows placement of psychiatric patients presenting in the Emergency Department according to EMTALA.
• Updates and maintains Waitlist for patients awaiting placement in a Baker Act receiving facility, tracks community daily census for placement opportunities.  Ensures legal documentation is accurate and appropriate prior to transfer of patients.  Acts as a liaison between patients, receiving facilities, physicians and team members.
• Maintains continuity and accuracy in documentation, and timely follow up with units, departments, Center for Behavioral Health (CBH) and community leadership regarding placement barriers.  Participates in daily conference calls and prepares reports as required to communicate barriers regarding patient placement.  Escalates concerns and delays to appropriate leadership in a timely manner.  Coordinates placement and transportation to facilities.
• Processes requests for admission from outside psychiatric facilities into Advent Health for medical treatment.  Coordinates admission with the Center for Behavioral Health leadership team.
• Assists in training new Intake Coordinators, attends weekly staff meetings, and maintains current knowledge of operational processes.