JOB SUMMARY

Plan, organize, and direct the day to day activities and functions of the Department of Radiology including responsibility for sound financial practice and all activities relative to staffing, work assignments, hiring/termination, performance reviews, orientation, and professional development. Ensure compliance with regulatory requirements and provisions of 24/7 services in compliance with the mission of the Business.

WHAT IS EXPECTED (Essential Functions)

Provide leadership, oversight, direction, organization and daily management in the coordination of the activities of a multidisciplinary team, including clerical, nursing, and technical activities such that BS&W policies and procedures are followed while providing continuous and constructive feedback to staff and leadership.

Create an environment that fosters high morale, employee satisfaction, and loyalty. Establishes and achieves employee satisfaction scores using prescribed metrics while fostering staff engagement of the Scott and White Mission and Vision.

Assure that all imaging operations are managed within budget.

Proactively identify opportunities to streamline costs and improve operational efficiency.

Establish and maintain a cost-effective system of inventory control that does not jeopardize patient care.

Foster and environment that uses Lean and Quality Improvement Processes to continuously improve patient care services. In conjunction with Radiology Medical Staff leadership, identify and engage work teams to explore new ideas for quality improvement.

Collaborate with Clinical Managers to communicate service excellence and patient centeredness expectations and customer satisfaction survey results. Act as a liaison to other Baylor Scott & White Healthcare departments. Develop and maintain cooperative working relationships with Physicians, and other medical center departments to gather and exchange information, develop and implement solutions to problems and improve services provided.

Identify barriers to patient access to services and develops strategies to address problems before they occur. Maintain and effective understanding of the processes used by patients to gain access to services and finds ways to eliminate barriers.

Ensure that departmental equipment in maintained in safe operating condition and contact Hospital or outside repair personnel as needed.

Ensures the safety of patients, staff, and individuals within the department through oversight of area/division/section protocols and safety procedures, infection control standards, and operational processes for services provided according to BSW policies and procedures.

Develop safety procedures/manuals in conjunction with all Federal, State, and Local Guidelines. (e.g. DSHS, OSHA, TJC, FDA, CMS, etc.), and in conjunction with Scott and White Radiology direction, vision, mission and strategic plan.

Provides strategic and developmental input/support toward planning and adherence to established budget. Accountable to identified areas of responsibility to function within budgeted expectations. Contributes collaboratively in the development of 5-year capital planning for replacement equipment and the implementation of new technologies.

Contribute input into the selection and purchase of capital equipment in a fiscally responsible and professional manner. Accept and support system decisions for vendor selection. Performs other position appropriate duties as required in a competent, professional and courteous manner.

KNOWLEDGE, SKILLS, and ABILITIES

Registered Radiologic Technologist with a Texas MRT license preferred. Certified Medical Laboratory Technologist, ARRT, RDMS, CNMT. Certification in MRI, CT, or Ultrasound would be desirable.

Certification as a Radiology Administrator (CRA) is desirable.

Previous radiology operations management experience, preferred.

QUALIFICATIONS

- EDUCATION - Bachelors or Equivalent Exp

- EXPERIENCE - A minimum of 5 years experience required