Summary

The Procedural Scheduler is responsible for scheduling patients for a specific department(s).
The position has significant communication requirements with practice offices.
The job requires excellent communication skills to build collegial relationships with surgeons physicians, patients and staff.
The position may also require assisting with other areas key to the continuity of patient care.

Responsibilities

• Schedules clinical procedures to promote consistent high-quality clinical care, including scheduling the correct procedure, site and supplies
• Schedules and registers patients via phone interaction to organize, arrange and coordinate patient and facility needs by considering variables as diagnosis, personal resources, equipment needs, patient availability, patient need, duration of treatment, insurance eligibility, safety needs and physician orders
• Communicates with physician offices to proactively manage dedicated time (such as block time), including anticipating scheduling changes such as additional open time (from block time releases, as applicable) or future availability. Promptly informs physician offices of hospital changes

Position Requirements/Qualifications:

(including required licensure/certifications, education and job knowledge / experience)

Education

Minimum: High School Diploma

Preferred: Formal computer skill training, at vocational level.

Experience: Minimum of two years hospital admitting, registration or scheduling experience, or related training. Direct data entry in a timely, efficient, and accurate manner as specified by established policies. Computer experience/training required.

Other qualifications: Able to function under stressful circumstances involving physicians and hospital staff. Familiarity with medical terminology. Must be able to communicate professionally with physicians, hospital staff, and outside callers.