Researches and develops instructional materials including training manuals, facilitation guides, teaching aids, assessments, training activities, role-play scenarios, and performance evaluation tools.
Proposes, designs, and implements training programs and materials for current Revenue Cycle employees.
Delivers Revenue Cycle orientation and department-specific training for new hires while employing a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program as well as performing supervisory functions to facilitate efficient operations of departments.
Continually evaluates and revises existing training materials and programs based on audit results, questionnaires, and feedback from Leadership and Subject Matter Experts.
Tracks and maintains assessment records of training programs and prepares training status reports and evaluation tools for Revenue Cycle Leadership and employees.
Creates and produces AdventHealth Learning Network (ALN) training materials, such as CBLs, for continuous education and training of department reps.
Produces professional presentations and training materials using MS Word, PowerPoint, and other desktop publishing software in alignment with AdventHealth guidelines.
What You Will Need:
Associate degree in business, healthcare, or related field OR
Minimum of 2-year Revenue Cycle experience (i.e. Pre-Access/Patient Access/Patient Financial Services Department or related area)
Education and Experience Preferred:
Bachelorâ™s degree in business, healthcare, or related field
Under general supervision, Educator will provide high quality training services on any/all workforce development, strategic initiatives implementation, and revenue cycle applications and technologies utilized by AdventHealth. Responsible for research and development of training materials, creation of Computer Based Learning (CBL) modules, facilitate learning events â“ both in the classroom and virtually â“ as well as conduct preparatory and post-session processes. Leads training initiatives to produce educational deliverables and serve as a resource for all learning opportunities. Customizes learning programs, courses, presentations, and guides to align with needs of the learner. Conducts training while utilizing a variety of delivery methods and techniques. Instructs new hire orientation, new hire department-specific training, as well as continuing education and soft skill development courses on a weekly basis. After completion of each course, Educator will provide completion outcomes to Leadership. Educator actively collaborates with department Leadership, participates in outstanding customer service, and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to AdventHealth Corporate Compliance standards, as well as rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.